Customer Service

About ModDiva

Started out from a personal need of affordable and cool looking throw pillows, ModDiva was born to suffice the very needs of everyone – inexpensive yet highly chic looking textile products. From designer throw pillows to our handbags and accessories, all ModDiva products are made with love and the greatest attention to details.

Redecorating a living room on a budget is indeed challenging and most of the time frustrating. Modern and fashionable home accessory products on the market are often too expensive while reasonable ones were so generic looking not to mention unpleasant to the eyes. This is the main story behind ModDiva – to provide consumers textile accessories that are unique, fashionable, trendy and high quality without burning holes in the pocket.  The use of the finest designer fabrics from known artisans and premier sewing techniques made ModDiva products not only stylish but also hard-wearing for it to last long.  ModDiva continuously produce textile items that do not only display utmost attractiveness as well as lavishing patterns but also practical to use at home and for everyone.

Gone are the days of using generic home accessory items, expensive throw pillows, unappealing handbags and mass produced textile garments. We at ModDiva understand your needs by providing top of the line designer fabric items meant to serve both your fashionable taste and practical desires, that is without compromising quality as well as budget.


Contact Information

E-mail: jo@moddiva.com

Phone: 1-800-275-5931


Return Policy
We stand behind every product we sell and if for any reason you are not completely satisfied, please return the unused product within 30 days of receipt and we will offer you a full refund (shipping not incl) Please allow 7-10 business days from the date w receive the item for the credit to post to your payment account.

EXCEPTIONS TO THE RETURN POLICY: Custom orders are Non-Returnable/Non-Exchangeable.  Items on Clearance are exchangeable ONLY. No refunds given on Clearance priced merchandise. If any product has been used, washed or damaged in any way.. no refunds or exchanges will be permitted.

Shipping
We always try to ship all products with 24-48 hours of you placing your order.  We ship our products using USPS Priority Mail so orders within the United States are received within 3-5 business days.  International orders are welcomed and also shipped by USPS.  Please keep in mind that your order will be shipped out of the country and it can take 1-3 weeks for you to receive your order depending on what part of the world you're located. 


Gifts
We hear all the time from our customers how delighted their friends and family members are when they receive our products as gifts.  We love it when we can bring joy and happiness to others.  If your order is going to be a gift, please let us know in the checkout notes, or send us an email after your purchase and let us know if you would like us to include a special note, or make sure the invoice is not included.:)